Privacy Policy

At Your Transfer Express Tulum, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our transportation services.

1. Data We Collect

We may collect the following personal data:

• Full name
• Email address
• Phone number (including area code)
• Pickup and drop-off addresses
• Flight number and airline
• Date and time of your service
• Any additional comments you voluntarily provide

We do not collect or store payment information directly on our website.

2. How We Use Your Data

Your data is used only for the following purposes:

• To confirm and manage your transportation booking
• To communicate with you regarding your service
• To respond to your inquiries
• To improve our customer service and operations

We will never sell, rent or share your personal data with third parties for marketing purposes.

3. Data Storage and Security

We store your information on secure servers and take reasonable precautions to protect it from unauthorized access, loss, misuse or disclosure.

4. Cookies

Our website uses cookies to enhance your browsing experience, analyze website traffic, and personalize content. You can manage or disable cookies at any time through your browser settings. For more information, see our Cookies Policy.

5. Third-Party Services

We may use tools from third-party providers (such as Google Analytics, Facebook Ads, or WhatsApp) to improve our service and communicate with you. These platforms may collect anonymous usage data in accordance with their own privacy policies.

6. Your Rights

• Access the personal data we hold about you
• Request corrections or deletions
• Withdraw your consent for us to use your data

To exercise any of these rights, please contact us at: reservation@yourtransferexpresstulum.com

7. Changes to This Policy

We may update this Privacy Policy from time to time. All changes will be published on this page with an updated revision date.